If you are dissatisfied with your order for any reason, you can return your items for refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Call for any return after 30 days, Returns should be in the original un-damaged packaging.  Refunds for items returned more than thirty days after the purchase date may be in the form of a credit redeemable on your next purchase.  Refunds for manufacturer warranty will be processed upon receipt of the warranty credit from the manufacturer.  The items must be returned un-used and in the original un-damged cartons.  The original shipping and handling charges are not refundable. Shipping on returned goods will be paid by the purchaser.  If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please send your package in a prepaid, insured, traceable method to the address below:

 

Koenig Body & Equipmnet, Inc.

2428 W. Farmington Road

Peoria, IL 61604